Introduction
Welcome to TROVN by Sonal Rathod. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase from us. By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We collect personal information including your full name, phone number, email address, shipping and billing address, and payment details (processed securely via third-party payment gateways). We also collect non-personal information such as IP address, browser type, device information, and website usage data through cookies and analytics tools.
How We Use Your Information
We use your information to process and fulfill your orders, provide customer support via WhatsApp, send order updates and tracking details, improve our website and services, prevent fraud and ensure website security, and comply with legal obligations.
Sharing of Information
We do not sell, trade, or rent your personal information. However, we may share your information with payment gateway providers, shipping and logistics partners, IT and website service providers, and government authorities if required by law.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to protect your data, no method of transmission over the internet is 100% secure.
Cookies
Our website may use cookies to enhance user experience, analyze traffic, and improve services. You can choose to disable cookies through your browser settings.
Your Rights
You have the right to access your personal information, request correction of inaccurate data, and request deletion of your data (subject to legal requirements). To exercise your rights, please contact us via WhatsApp.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.
Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.
Contact Us
Customer Support (WhatsApp Only): +91 99871 83509